Refund policy

Refund Policy

Thank you for shopping with Byul Nail.

Returns & Exchanges

Due to the nature of handmade press-on nails, we do not accept returns or exchanges for customer reasons (e.g., wrong size, change of mind).

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within [3] days of delivery.

We will offer a replacement or refund if applicable.

To process your request, please include:

• Your order number
• Photos of the item

Non-Refundable Situations

We do not accept refunds or exchanges in the following cases:

• Used or worn items
• Damage caused by improper use
• Requests made after the specified period

Order Cancellations

Orders cannot be canceled after they have been processed.

Shipping Issues

We are not responsible for delays caused by shipping carriers, customs, or external factors.

Contact

For any questions, please contact us at:

[daughter22719@gmail.com]